Return & Refund Policy

At Tasbiyah, we carefully inspect and pack every order before dispatch. We accept returns and provide refunds only if the product is received damaged, defective, or incorrect.

Return Period

Return requests must be raised within 7 days of delivery.

After 7 days, return or refund requests will not be accepted.

Unboxing Video is Mandatory

A clear, continuous unboxing video is mandatory for every return or refund request. The video must start before opening the parcel and clearly show the shipping label, package and product condition.

Return Conditions

• The product must be unused, unworn and unwashed.

• Original tags, packaging and accessories must be intact.

• The return request must be made within 7 days of delivery.

• Products that have been worn, washed, altered, stained or damaged after delivery are not eligible for return.

Return Delivery Charge

For an approved return, ₹150 will be deducted from the refund amount towards return/delivery charges.

Refund

Once the returned product is received and inspected, the refund will be processed if the product meets our return conditions.

The applicable ₹150 return/delivery charge will be deducted from the refund amount.

Non-Returnable Reasons

Returns are not accepted for:

• Change of mind

• Size or fitting issues

• Colour preference

• Minor colour differences due to lighting or screen settings

• Products that have been used, washed, altered or damaged by the customer

For a return or refund request, please contact Tasbiyah with your order number, unboxing video and clear photographs/videos showing the issue.